Your time matters:
Automate shift management

Our scheduling solution alleviates the complexities of shift management, enabling your frontline care teams to dedicate more time to patient care. Reclaim valuable hours and boost staff satisfaction with our efficient, intuitive platform designed specifically for the daily demands of the health & social services industry. 

What we do:
Simply make a difference

Automate shift management

ShiftLink simplifies the process of filling shifts, allowing healthcare organizations to optimize their scheduling practices. With quick implementation and easy-to-use features, our app reduces the time spent on administrative tasks, empowering staff to focus on patient care.

Time-stamped records and reporting ensure fairness and equity in shift distribution.

Drive cost saving and efficiency

By reclaiming valuable time traditionally spent on scheduling, ShiftLink helps healthcare & social service organizations significantly cut down on overtime and agency staffing costs.

Our solution enables the allocation of resources more effectively, ultimately leading to improved financial health and operational efficiency.

Enhance staff morale and retention

ShiftLink addresses common pain points in staffing, such as burnout and frustration from complicated scheduling.

Our solution fosters a positive work environment by allowing staff to engage more fully in their roles, enhancing job satisfaction and retention rates in a competitive healthcare landscape.

Why we do what we do

Having walked the halls of healthcare ourselves, we deeply understand the challenges you face—rising costs from overtime and agency staffing, the complexities of scheduling, and the emotional toll on staff who feel pressured to take extra shifts or guilty for declining them.

These issues impact morale, retention, and ultimately, patient care. At ShiftLink, we believe in a brighter path forward. By simplifying scheduling and improving efficiency, we help you focus on what truly matters—delivering exceptional care to your community.

We believe that at the heart of healthcare lies a fundamental truth: the well-being of your staff directly impacts the care you provide.

Get Better Result with Stunning Features

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Broadcast messaging – Communicate anything to all your staff at one click

Who we serve

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Healthcare

In the fast-paced and demanding world of healthcare, effective shift management is crucial for delivering quality patient care while maintaining efficiency.

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Social services & NPOs

A purpose-built scheduling platform designed to simplify your workload, so you can focus more on making a difference for the community you serve.

Our features

ShiftLink’s scheduling software combines simplicity with effectiveness. Staff will value the transparency and fairness it brings using familiar technology, while managers will enjoy quick access to powerful, time-saving tools and essential information.

Automated Shift Management

Quickly notify qualified staff of shift opportunities, post multi-vacancy shifts in seconds, and award them in minutes. Enhance your staffing pool by giving all staff equal chances to respond to shift callouts in a multi-site, multi-role, 24/7 environment.

Smart Scheduling

Create and manage long-term schedules segmented by location and department, and instantly notify staff of changes. Reduce overtime by alerting managers about employee shift hours before awarding shifts, while increasing staff engagement by allowing shift notifications for future dates or times. 

Rapid Alert

A prompt notification system designed to quickly disseminate critical information regarding imminent or ongoing threats, emergencies, or significant events that require immediate attention or action. These alerts can be distributed to staff via app, email or SMS.

Business intelligence and custom reporting

Track individual shift callouts with time-stamped records. Use optimized scheduling strategies to enhance fill rates based on historical data. Gain insights into employee availability for better alignment & empower HR with data-driven decision-making.

Why ShiftLink

ShiftLink is specifically tailored for healthcare and non-profit social services organizations.
Over the years, we've continually built, improved, and enhanced our product based on client feedback and insights. Our deep understanding of the unique challenges faced by these organizations ensures that every module directly addresses these needs.

Not just a piece
of software

With millions of notifications sent annually, 99.9% uptime and extremely low support call volume, our solution has an established track record of dependability, ensuring peace of mind.

Support when you
need it

With a range of hosting solutions,
24/7/365, ShiftLink provides
round-the-clock support.

Simple &
user-friendly

Our intuitive interface makes scheduling and shift management easy for both managers and frontline staff, reducing the learning curve and allowing quick adaptation.

ShiftLink
at a glance

172 M
Notifications sent
1200+
Active teams
100+
Happy customers

Hear from our customers!

We have found ShiftLink very helpful for scheduling staff and filling shifts. It has saved our team of supervisors and managers much time and frustration as they no longer have to make numerous phone calls and search through contact information!

Derek Pluchinski

Program Manager The Salvation Army Yellowknife

The ShiftLink application is an incredibly valuable tool when scheduling staff. We operate 24 hours a day, seven days a week, and ShiftLink saves us time rather than phoning people individually. They are very responsive to our needs and are a pleasure to work with.

Desiree Hosking

Associate Director, Program Services
Covenant House Toronto

Emergency scheduling used to be one of our most burdensome activities; Shiftlink has not only resolved that but has enhanced the overall employee and employer experience. The platform is customizable to meet our individualized needs and is now an inherent part of our organization.

Steven Parker

Senior Manager, Supportive Housing
Shepherds of Good Hope

ShiftLink is a great tool to make my work more efficient and allows me to focus on other aspects of my job.
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Laura Kiss

Director, Elisa House
Saint Vincent De Paul

ShiftLink has been a game-changer in our organization.  We were used to countless hours filling vacant shifts via phone calls and emails.  The ability to connect with your entire team, quickly and easily has given us the gift of time!  We would highly recommend this program and the team behind it.

Chantelle Niles

Program Manager
Transition House

Using ShiftLink has allowed staff more time to focus on clients throughout their shifts rather than doing call arounds to fill cancelled shifts. It is easy to use and training for new staff takes just a few minutes.
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Brenda De Andrade

Supervisor
Homes First Society

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